Staff

Georgia Smith

Georgia was appointed as the first Head of VisitWorcester in March 2007. She was formerly city centre manager in Worcester. She is responsible for the overall managment of the VisitWorcester staff team and together with the Board of Directors sets the vision and strategic direction in VisitWorcester's areas of activity: City Centre Management, Tourism, Events and the creation of the Worcester BID.

Georgia was brought up in Worcester, attended the Alice Ottley School and studied languages at Manchester University. She worked in Germany and the Netherlands before spending a number of years in London. She was city centre manager in Gloucester before returning to Worcester.

You can contact Georgia on 01905 722561 or by e-mail georgia.smith@visitworcester.com

Adrian Field

Adrian joined VisitWorcester in February 2008 as the Worcester Business Improvement District (BID) Manager.

His role is to project manage the Worcester BID successfully following a successful ballot in October 2009 and its implementation between April 2010 and March 2015.

He was born and lives in Worcester he has previously worked for the Herefordshire and Worcestershire Chamber of Commerce and Malvern Hills District Council. Adrian studied Economics and Geography at Portsmouth University and before joining VisitWorcester he was Warwick's Town Centre Manager. In his spare time he plays cricket and football for Droitwich Spa and is also Chairman of the Warwick Words Literary Festival.

Adrian can be contacted on 01905 722337, adrian.field@visitworcester.com or info@worcesterbid.com

Justine Grice

Justine joined VisitWorcester in July 2009 as Office Administrator working primarily with the Head of VisitWorcester and providing a support service for key team projects. Justine has worked in the private and public sector and was formerly a relationship manager at Business Link West Midlands, having worked for the Chamber of Commerce and Business Link Herefordshire and Worcestershire for over 11 years.

Originally from Lancashire, Justine moved to Worcestershire around 25 years ago and is proud to say that her maternal grandmother was born in Worcester.

Justine works Monday, Wednesday and Friday.

You can contact Justine on 01905 721152 or email: justine.grice@visitworcester.com

Lyndsey Smith

Lyndsey is the Tourist Information Centre Manager and joined VisitWorcester in November 2009. Originally from the Black Country, Lyndsey lived and worked in Birmingham before re-locating to Worcestershire in 1997.

Lyndsey has a longstanding background in retail, mainly bookselling and has worked in Worcester city centre since 2003.

She has a degree in history through the Open University and is especially keen on local history/heritage and events in Worcester and has built up good links with local people and organisations.

She enjoys reading (and runs a reading group that meets in Worcester), long distance walking, and owns a narrowboat.

You can contact Lyndsey by calling 01905 722480 or emailing lyndsey.smith@visitworcester.com

Eliot Langfield

Eliot was born in Worcester and has lived in the city for all of his life. He studied Business and Travel & Tourism at Worcester Sixth Form College for two years having previously attended the Worcester Royal Grammar school. Before becoming a Street Ranger he worked for BANK Fashion in the High Street as the back of house supervisor and also did retail security. In his spare time, he enjoys playing sport, such as rugby and football and visiting various parts of the country.

Karen Massey

Karen is a member of the Worcester BID Street Ranger team and joined in March 2010. She was born in Worcester and gained a degree at the Birmingham Conservatoire of Music. Previous to joining VisitWorcester Karen has worked as a Police Officer and a Music Teacher.

Cynthia Palmer

Cynthia joined VisitWorcester in May 2010 to support Georgia Smith and take on the role of city centre manager. She previously worked as the city centre manager of Hereford and has extensive experience of working in both the public and private sectors.

Cynthia moved to Malvern ten years ago from Hertfordshire where she had been the County Tourism Officer with Hertfordshire County Council. She has project-managed three European funded tourism projects and looks forward to working as part of a winning team.

Outside work Cynthia loves to walk the Malvern Hills and is a keen bellringer.

Cynthia works on Mondays. Wednesdays and Thursdays.

You can contact Cynthia on 01905 721148 or email cynthia.palmer@visitworcester.com

Amanda Millichip

Amanda joined VisitWorcester in February 2007. She was formerly Assistant Tourism & Marketing Manager for Worcester City Council. Within her role she promotes Worcester as a major visitor destination, maintains visitworcester.com, delivers a marketing & publicity programme for Worcester and compiles data on tourist statistics.

She started her career in customer services for a worldwide hotel chain and progressed to project work that involved developing new systems and travelling around the world to implement them. She then joined Worcester City Council in 2000. Amanda works on Tuesdays and Thursdays.

To contact Amanda call 01905 721148 or e-mail amanda.millichip@visitworcester.com

Jack Hince

Jack joined VisitWorcester in March 2007 as a Crime Reduction Manager.

His main role is to co-ordinate and manage the Worcester CityNet Anti-Crime Group.

This group is a professional approach to combating retail and city centre crime in Worcester. Crime reduction initiatives involving retailers, the police and other agencies throughout Worcester share good practice, information and promote partnership working.

Jack is a retired police officer who spent the last 21 years of his service in Worcester. Originally from Wales, and proud of his Welsh heritage, Jack and his family live in Worcester and he is dedicated to his role in helping make the city a safer place to shop.

Jack can be contacted on 01905 722269 or by email jack.hince@visitworcester.com

Hazel Alley

Hazel joined VisitWorcester in March 2010 as the Worcester Business Improvement District (BID) Co-Ordinator.

She grew up in Malvern and has lived and worked in Worcestershire for the majority of her life. Hazel was formerly the office manager at Tudor Grange Academy and also has many years experience working in corporate events for a local event company EML, Event Management & Logistics Ltd. She loves to cook and bribes her colleagues with cakes and biscuits. She also enjoys cycling in the summer months down by the river and racecourse.

Jean Lowth

Jean joined VisitWorcester in June 2008 as a freelance book keeper. She works on Fridays only.

To contact Jean call 01905 722561.

Nadja von Dahlen

Nadja joined VisitWorcester in June 2009 as its Events' Co-ordinator. Her role is to deliver the existing events in the calendar, such as the Worcester Christmas Fayre, to develop new events and to co-ordinate Streetscene bookings.

Nadja completed a modern apprenticeship with a long-haul tour operator in Germany before moving to Birmingham where she successfully completed her BA tourism studies and her MA in Tourism Business Administration. During her studies Nadja worked as a Visitor Services Assistant for Marketing Birmingham. Before working for VisitWorcester she was responsible for developing group travel and travel trade to Shakespeare Country and representing the Heart of England and Britain's Heritage Cities at domestic and international trade shows.

You can contact Nadja on 01905 722320 or email Nadja.vondahlen@visitworcester.com

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